Cost-Effective Hosted Phone Systems Supplied by Local Experts

We’ve supported businesses in Dorset, Hampshire, and Wiltshire in switching to hosted phone systems. Because everything runs in the cloud, there’s no need for bulky on-site equipment or regular engineering visits. Making the switch lowers costs and streamlines everyday tasks.

Our recommended Yealink handsets are simple to use and come pre-configured for fast setup. Once you’re on your broadband, you can manage users, call flows, and voicemail settings through a secure online portal, with no IT help needed.

For businesses switching from older landline systems, this move isn’t just convenient—it’s futureproof. BT has confirmed that the UK’s Public Switched Telephone Network (PSTN) will be fully switched off by 2027. So, all businesses must migrate to digital voice services.

If you have any further enquiries regarding our hosted phone systems, don’t hesitate to contact our team today on 01202 514444.

Why Businesses Choose Hosted Phone Systems

Hosted phone systems offer businesses the flexibility and control they need. They also save costs while managing calls for offices, teams, and remote workers. With everything hosted in the cloud, there’s no complex hardware to maintain, and no delays in making changes.

Here are six key benefits for growing businesses:

Lower Setup Costs: No large installations or on-site PBX systems.
Supports Hybrid Working: Staff can take calls from desk phones, mobiles, or laptops.
Simple to Scale: Add or remove users in minutes through a secure portal.
No On-Site Hardware: All call handling is managed in secure UK data centres.
Free Inter-Office Calls: Reduce internal telecoms spend across sites.
Reduced Admin: Automatic updates and remote support reduce maintenance calls.

For more information on Hosted Phone Systems, read our guide. Alternatively, if you’re exploring cloud-based options, our VoIP phone systems page explains how hosted VoIP fits into a wider strategy.

See Our Hosted Phone System Options

We install Yealink handsets as standard across all hosted phone system setups. They’re simple to use, easy to set up, and designed with clear displays and intuitive menus. Among all the phones we could supply, Yealink models stand out for their quality, reliability, and design.

Standout features include:

Clear, full-colour display with responsive navigation
HD audio for crisp, professional-sounding calls
Built-in support for headsets and conferencing
Easy access to call history, directory, and voicemail
Sleek, compact design that suits any workspace

Whether you’re setting up a single office or multiple sites, we’ll recommend a Yealink model that fits your layout and team needs. Our team will ensure that each handset arrives fully configured and ready to use, ensuring minimal disruption to your day-to-day operations.

For more Yealink features, keep scrolling!

Advanced System Capabilities

Every hosted phone system we install comes packed with features that help your team stay productive and in control. Below is a complete list of the features available through our hosted VoIP platform:

Auto Attendant
Automatic Hold/Retrieve
Barge-in Exempt
Basic Call Logs
Busy Lamp Field
Call Forwarding Always
Call Forwarding No Answer
Call Forwarding Not Reachable
Call Forwarding Selective
Call Notify
Call Park
Call Pickup
Call Queuing
Call Recording
Call Return

Call Transfer
Call Waiting
Calling Name Retrieval
Connected Line Identification Presentation
Connected Line Identification Restriction
CTI/CRM Integration
TC HOST Anywhere (Link DDI to mobile phone)
TC HOST Receptionist Console
TC HOST Software
TC HOST Toolbar
Do Not Disturb (DND)
External Calling Line ID Delivery
Fax to email
Flash Call Hold
Group Paging

Hotelling Guest
Hotelling Host
Hunt Group
Internal Calling Line ID Delivery
Last Number Redial
Music On Hold
Outlook Integration
Priority Alert
Push to Talk
Remote Office
Selective Call Acceptance
Selective Call Rejection
Sequential Ring
Shared Call Appearance
Speed Dial 100 Entries

Book a Call with Someone Who Knows Your Business

If your current system is difficult to manage or no longer meets your needs, we’re here to help. Our team will review your setup, recommend the ideal hosted solution, and manage the switch with minimal disruption. Once installed, we’ll provide ongoing support, with fast response times and a direct line to someone who knows your account.

For over 30 years, Town & Country Communications has backed businesses in the South. We’ve helped clients, from solo offices to big teams, save money, improve flexibility, and stay connected without breaks.

Call us on 01202 514444 or request a free consultation and let’s get started.

Hosted Phone Systems