Douch Family Funeral Directors has trusted Town and Country Communications to manage their mobile services for over a decade. This long-standing partnership recently reached another milestone, with the business renewing its mobile agreement and upgrading to a fleet of modern smartphones – fully aligned with their IT infrastructure.
About the Client
Douch Family Funeral Directors is a family-run business with multiple branches across Dorset. Renowned for delivering compassionate, professional funeral services, their reputation is built on trust, attention to detail, and outstanding care. Reliable communication is vital in their line of work – both internally and with the families they support.
The Challenge
As the business continues to modernise its internal systems, Douch Family Funeral Directors required mobile devices that would integrate smoothly with their updated IT setup. The aim was to improve cross-branch coordination and allow staff to access important systems securely while on the move. With their existing mobile agreement reaching its end, they needed a solution that would not only offer technical compatibility, but also maintain the high level of service they’ve come to expect.
Our Solution
Having managed their mobile requirements for over 10 years, Town and Country Communications was well positioned to guide the next stage of their telecoms strategy. We agreed a new 24-month mobile contract, supplying a set of updated smartphones tailored to the operational needs of their team. The devices were pre-configured to ensure seamless integration with the company’s existing IT systems, ensuring staff could stay connected whether in-office, on-site, or on call.
The Result
- Fully integrated mobile handsets across all branches
- Seamless compatibility with the client’s internal IT infrastructure
- Improved communication flow across departments
- Continued trusted support from a long-term telecoms partner
- Future-proofed solution for the next two years of service
This upgrade ensures Douch Family Funeral Directors can continue offering their high standards of service – supported by dependable, business-ready mobile connectivity.
Client Feedback
“Town and Country Communications have been managing our mobiles for over a decade. The service is always professional and reliable – we know they understand our business. This latest upgrade gives us the tools we need to keep delivering our services efficiently and with care.” – Nick Douch, Owner, Douch Family Funeral Directors
Ongoing Support
Our relationship with Douch Family Funeral Directors exemplifies the long-term partnerships we build with clients. From understanding business needs to delivering solutions that work both now and in the future, we remain committed to providing responsive, expert telecoms support.
Is Your Mobile Setup Due for Review?
We help businesses of all sizes simplify their telecoms, reduce downtime, and improve device management. If your mobile contract is coming up for renewal, or your team needs a more integrated solution, get in touch today. Contact us to arrange a consultation.
